We all know that experience: you call in a hospital, are put on hold, and you wait, wait, wait. This week, Assort shows us how they’re redefining healthcare call centers with GenAI.
But first…
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Imagine a healthcare call center that never sleeps, never tires, and always has time for your patients.
Assort Health is turning this dream into a reality with its AI-powered call center that handles unlimited calls, drastically reduces hold times, decreases dropped calls, and controls costs—all while boosting appointment revenue.
Impact: 2.7x decrease in call drop rates, 56% decrease in average hold time, significant cost reductions and revenue increases
Notable Quote: "Assort Health's voice AI technology has been a game-changer for our clinic." - David H. Garelick, MD
Features: AI and NLP for patient inquiry resolution, AI analytics, AI routing and triage, 84+ EHR integrations
Location: San Francisco, CA
🔍 Why we like it
⚡️ Transforming Healthcare Communication: Assort Health's AI drastically improves the efficiency of call centers, cutting through the noise of overwhelming patient demands. By reducing call drop rates and hold times, Assort Health not only enhances patient satisfaction but also significantly alleviates staff burnout.
💥 Driving Growth without Dilution: In a field where scaling often means ballooning costs, Assort Health offers a scalable solution that grows with your practice. Their technology enables healthcare providers to expand their reach and capacity without the traditional overhead of expanding call center staff.
🤝 Get Involved with Assort Health
Revolutionize Your Call Center: Interested in how Assort Health can transform your healthcare call center? Book a demo to see it in action.
Join the Team: Assort Health is on the lookout for software and new grad engineers. If you're passionate about making a difference in healthcare communication, email jeff@assorthealth.com to learn more about career opportunities.
